BUYER'S GUIDE

Consumer Protection

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CONSUMER PROTECTION

How to Protect Yourself When Going Solar

The solar industry has amazing companies and terrible ones. Here's how to protect yourself — and why Sunlink was built to eliminate these risks entirely.

RED FLAGS

Watch Out For These

If you see any of these warning signs, proceed with extreme caution.

guesswork and delays

Any company that pressures you to sign 'today only' or creates false urgency is a red flag. Good solar companies let their product speak for itself.

No written proposal or unclear pricing

You should receive a detailed written proposal with total system cost, equipment specs, production estimates, and payment terms before signing anything.

Verbal promises not in the contract

If a runaround promises something (savings amount, timeline, incentives), it must be in writing. Verbal promises are unenforceable.

Unusually low or high pricing

If a quote is dramatically cheaper than competitors, they may be using inferior equipment. If it's dramatically higher, you're likely paying inflated sales commissions.

No license, insurance, or warranty documentation

Always verify the installer's contractor license, liability insurance, and workers' comp insurance. Ask for warranty documentation in writing.

Company won't share equipment specifications

You should know exactly what panels, inverter, and battery you're getting — manufacturer, model, wattage, and warranty terms.

VETTING GUIDE

How to Vet a Solar Company

1

Check Contractor License

Verify the installer's license with your state's contractor licensing board. They should hold an electrical or solar-specific contractor license.

2

Read Reviews Carefully

Check Google, BBB, Yelp, and SolarReviews. Look for patterns in complaints — especially about post-installation support and warranty claims.

3

Get Multiple Quotes

Get at least 3 quotes to understand fair market pricing. Compare total system cost (not just monthly payment), equipment specs, and warranty terms.

4

Review the Contract Thoroughly

Read every line. Understand the cancellation policy, warranty terms, production guarantees, and what happens if the company goes out of business.

5

Verify Insurance & Bonding

Confirm the installer carries general liability insurance and workers' compensation. Ask for certificates of insurance.

How Sunlink Removes the Worry

Sunlink was built specifically to solve every one of these problems. Here's how.

Pre-Vetted Installer Network

Every Sunlink installer is verified for licensing, insurance, experience, and customer satisfaction before joining our network. We do the vetting so you don't have to.

Transparent Pricing — No Commissions

Sunlink's marketplace model eliminates the 25-35% sales commission that traditional solar companies charge. You see real pricing from real installers.

Equipment Transparency

Every system on Sunlink shows exact equipment specifications — manufacturer, model, wattage, and warranty terms. No surprises, no bait-and-switch.

25-Year Warranty Backed by Sunlink

Your warranty doesn't depend on a single installer staying in business. Sunlink backs the warranty across our entire network — even if your original installer closes.

No Pressure, Self-Service Experience

Design your system, see your pricing, and make your decision on your own timeline. on your own timeline, 100% online.

60% of Solar Companies Fail Within 10 Years

The solar industry has high failure rates. Sunlink's marketplace model protects you because your warranty and support aren't tied to a single company's survival.

Skip the Stress. Use Sunlink.

Transparent pricing. Verified installers. No pressure. Design your system and see real pricing in minutes.

Design My System